Dovecote Dental Maintenance Plan

At Dovecote Dental Health Care, our aim is to provide high quality care and treatment in a relaxed, comfortable and safe environment. We are committed to continuing education and keeping up with the changes in modern dentistry. Most of all we encourage preventive techniques - helping you maintain the health of your mouth and keep it free of tooth decay and gum disease.

Therefore, we are pleased to offer you the opportunity to join the Dovecote Dental Maintenance Plan, as we believe this provides the best chance of keeping dentally healthy and reducing the need for treatment. Our plan also allows patients to budget for their routine dental care.

Key benefits include:

Preventative care for long term dental health
Flexible monthly payments
No registration fee
No requirement to be 'dentally fit' before joining
Dental accident and emergency cover
Discount on treatment fees

Any treatment is excluded from our plans but can be carried out at your convenience on a private basis.

Maintenance Plan 1 : £16.30 per month

Two detailed examinations per year
Two scale and polishes per year with our hygienist
Routine x-rays as required
10% discount on all treatments over and above the plan content
UK and Worldwide dental emergency cover with 24 hour helpline
Dental accident cover up to £10,000 per year for treatment required

If you see the dentist or our hygienist on a more or less frequent basis than the above, please contact the practice to discuss more suitable alternatives.

How do I join?

Joining the plan is very simple. All you have to do is complete a direct debit mandate and registration form and your cover will be effective from the start of the next month. If you decide to end the agreement you can do so simply by giving us one month's notice. Naturally, if amounts due to us are not paid for two months in a row, we may terminate the arrangement.

If you have any questions, or would like to request further information, please do not hesitate to contact our reception staff who will be happy to help you.

What happens if I have an emergency?

If you have an unexpected emergency whilst at home, such as an accident or toothache, then in normal circumstances you should ring our emergency number:

(Home) 01489 788 114

If you are away from home, membership of our plan allows you to call the dental helpline who will put you in touch with a dentist who can help:

(UK) 0800 525631

If you are overseas when you need help, the dental helpline will endeavour to find an English-speaking dentist to assist you. In these circumstances please ring our helpline:

(Abroad) +44 1747 820841

How do I claim under the cover?

If you are away from home and have to see a dentist in an emergency, you should receive the temporary treatment necessary to render you in a comfortable condition. You pay that dentist and ask for a written receipt and details of treatment carried out. On your return home, we will help you complete a claim form and forward this to DPAS, who administer our plan.

We will also help you fill in a claim form should you need treatment for a dental injury. If the treatment is likely to cost more than £175 (and thus require prior authorisation from DPAS) we will provide a costed treatment plan. An assessment by an independent dentist may be requested before this permanent treatment is authorised.

If you have any questions, or would like to request further information, please do not hesitate to contact our reception staff who will be happy to help you.