At Dovecote Dental Health Care, our aim is to provide high quality care and treatment in a relaxed, comfortable and safe environment.
We are committed to continuing education and keeping up with the changes in modern dentistry. Most of all we encourage preventive techniques – helping you maintain the health of your mouth and keep it free of tooth decay and gum disease.
Joining the plan is very simple. Patients will need to undergo a new patient examination before they can join the plan. Once accepted, all you have to do is complete a direct debit mandate and registration form and your cover will be effective from the start of the next month. If you decide to end the agreement you can do so simply by giving us one month’s notice. Naturally, if amounts due to us are not paid for two months in a row, we may terminate the arrangement.
If you have any questions, or would like to request further information, please do not hesitate to contact our reception staff who will be happy to help you.
If you have an unexpected emergency whilst at home, such as an accident or toothache, then in normal circumstances you should ring our emergency number:
If you are away from home, membership of our plan allows you to call the dental helpline who will put you in touch with a dentist who can help:
If you are overseas when you need help, the dental helpline will endeavour to find an English-speaking dentist to assist you. In these circumstances please ring our helpline:
If you are away from home and have to see a dentist in an emergency, you should receive the temporary treatment necessary to render you in a comfortable condition. You pay that dentist and ask for a written receipt and details of treatment carried out. On your return home, we will help you complete a claim form and forward this to DPAS, who administer our plan.
We will also help you fill in a claim form should you need treatment for a dental injury. If the treatment is likely to cost more than £175 (and thus require prior authorisation from DPAS) we will provide a costed treatment plan. An assessment by an independent dentist may be requested before this permanent treatment is authorised.
If you have any questions, or would like to request further information, please do not hesitate to contact our reception staff who will be happy to help you.
