The General Data Protection Regulation 2018- requires Dovecote Dental Health Care to provide you with certain information when you have provided it with personal data. Personal data’ means information relating to an identified or identifiable living person.

Who are we?

Dovecote Dental Health Care is a Dental Practice. It is a ‘controller’ under the General Data Protection Regulation. Occasionally it will also act as a ‘processor’ and if we are acting as a processor then the controller will be listed below or provided to you orally or through email at the time of collection of the data:

Controller: Dr A Baillie Strong

What information will we collect from you?

We will only collect information from you relevant to the circumstances in which we are working with you. In particular, we may collect the following information from you which is defined as ‘personal data’:

Personal details: Name, Address, Contact details; Occupation, Family

Medical details: On a separate consent form and held within your records

Financial details: Payment details for dental treatment received.

Email Address:  In the event we are unable to contact you by phone, or vice versa. We will send you reminders by Text message or Email

How will we use your information?

It may be necessary to refer you to another Dental Specialist, either for an X-Ray, Scan or other specialist services within the medical profession. Your details will be required for any such referral. We may also need to attach any X-Rays and medical history details we have for you.

We will also use it for:

  • Administering accounts,
  • Processing bank details for payment of treatment or DPAS monthly plan payments

Who will we share your data with?

In addition to the above, it may be necessary under certain circumstances to provide information to:

  • Insurance companies from whom you are making a claim for Dental Treatment
  • The Police  
  • Courts
  • Solicitors
  • Forensic Services

We are governed by the General Dental Council and the CQC and as such we are obliged to keep your personal details on our computer for a minimum of 11 years after your last appointment.

What rights do you have?

You have a series of rights under the General Data Protection Regulation:

  • The right to access a copy of the information we hold about you
  • The right to have that data erased (under compliance with General Dental Council Regulations and the CQC.)
  • The right to restrict the use of your data
  • The right to object to marketing use of your data
  • The right to withdraw consent to our processing of your data

Who can you complain to if you are unhappy with what we have done with your information:

If you are unhappy about how we are using your information then initially you should contact our Data Protection Officer; Lynn CliftonPractice Manager and if your complaint remains unresolved then you can contact the Information Commissioner’s Office, details available at